• No one of us is as smart as all of us – when teams function well, miracles happen.

  • Employee loyalty builds customer loyalty, which builds brand loyalty. It’s as simple - and as difficult - as that.

  • Change is constant. To implement change you must listen, engage, and empower individuals in the change process.

  • The key to keeping customers satisfied and loyal is to value and train employees while making them an integral part of corporate success.

  • First, people don’t grow and change much unless they’re in a supportive environment where people know what they want to do and encourage them to do it.

  • 50 – 70% of how employees perceive their organization can be traced back to the actions of one person – the leader.

  • 25 of every 27 customers who have a bad experience fail to report it because they don’t believe anything will change.

  • Companies Don’t Solve Problems.
    People Do.

  • The number one fear in the world is public speaking. “You” vs. “I” messages are powerful tools for capturing your audience’s attention.

  • Effective coaching is a key method for increasing productivity and profitability in an organization. Recent studies have shown that 85% of the workforce wants holistic coaching so that they can continually improve and grow.

  • It is estimated that 80% of mergers and acquisitions that occur today fail to meet initial expectations.

  • Personally, I am always ready to learn, although I do not always like being taught. Winston Churchill

  • If you want 1 year of prosperity, grow rice. If you want 10 years of prosperity, grow trees. If you want 100 years of prosperity, grow people. – Chinese Proverb

  • It costs 10 times more to gain a new customer than it does to keep an existing customer.

  • 78% of consumers say their most satisfying experience occurred because of a capable and competent customer service representative.

  • A survey of 350 executives across 14 industries, 68% confirmed their companies experienced unanticipated problems in their change process. – International Consortium of Executive Development Research.

  • The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor. Vince Lombardi

  • The key to building a culture based on Trust and Personal Responsibility is getting all employees to be committed to the organization’s Vision and the Values That Build Trust.

  • 70% of organizational changes fail and these failures can be traced to ineffective leadership.

  • Leadership is being the best you can be, and helping others be the best they can be.

  • The great thing in this world is not so much where we are, but in what direction we are moving. Oliver Wendell Holmes

  • The brighter you are, the more you have to learn.

  • Corporations can work five times harder and spend five times more money to gain new customers, or they can keep the ones they have.

  • People are the core strategic asset. To be successful, a company must listen, involve, encourage, nurture, support, empower, and reward all its constituencies.

  • Leadership IQ being equal, it is believed emotional intelligence – how we manage ourselves, our emotions and the emotions of others – accounts for 85 – 90% of what separates the most outstanding leaders from their peers.

  • Learn something every day. Never stop learning.

  • 85% of business leaders agree that traditional differentiators alone are no longer a sustainable business strategy.

  • "High performing organizations are constantly focusing on improving their capabilities through learning systems, building knowledge capital and transformational learning throughout the organization.” - Ken Blanchard

Unleashing Creativity and Innovation Workshop

Unleashing Creativity and Innovation Workshop

Creativity is the nature of creating something new - a new idea, concept or method. Innovation is using creativity to enhance performance of a process, person, team or organization.

Businesses, for profit and nonprofit, are facing change like never before. Numerous driving forces to this change included a rapidly expanding marketplace (globalization) and increasing competition, diversity among consumers, and availability to new forms of technology. Creativity and innovation are often key to the success of a business, particularly when developing new strategic directions or designing new products and services.

It is easy to say we want to innovate, yet it is difficult to leave what you know behind for a visit to chaos. In this session, we identify and work through the steps towards innovation, including breakdown, breakthroughs, complexity, mystery and manifestation. We will also explore how to foster an environment for exploration, imagination, acceptable risks and what ifs. A company that fosters creativity will excel above their competition.

The bottom-line: creativity and innovation are not mysterious forces. Good leaders can create a climate that stimulates creativity and innovation in their work environments. This session gives you the steps you can take now!

Session Takeaways:

  • Understand the differences between creativity and innovation
  • Outline steps towards innovation
  • Determine the ideal environment that fosters creativity and innovation.
  • Outline the 12 characteristics / qualities of an innovator, as well as the characteristics of a creative mind
  • Determine how to transition creativity to innovation
  • Establish a plan to create a culture where your corporate leaders can effectively stimulate creativity and innovation

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