“The most important things to say are those which often I did not think necessary for me to say -- because they were too obvious.”
- André Gide
Transform Your Organization
Customer retention, especially in trying economic times, must be the focus of any company interested in growth. Loyal customers provide a solid foundation of revenues and can be counted on to purchase new offerings and forward recommendations to potential customers. By simply increasing customer retention from 10% to 15%, companies can double their profits. Loyalty Factor will work with your organization to conduct surveys and focus groups, analyze corporate records, and develop goals and programs for customer retention.