Corporations can work five times harder and spend five times more money to gain new customers, or they can keep the ones they have.
Upcoming Speaking Engagements
Associated Grocers of New England
May 16, 2017
How to Field a Connection with People in 10 Seconds
May 23, 2017
Forward Thinking: Generational Impact on the Future of Contact Centers
New England Contact Center Forum
June 13, 2017
Topic: Coming Soon!!