• 70% of organizational changes fail and these failures can be traced to ineffective leadership.

  • The number one fear in the world is public speaking. “You” vs. “I” messages are powerful tools for capturing your audience’s attention.

  • 25 of every 27 customers who have a bad experience fail to report it because they don’t believe anything will change.

  • Employee loyalty builds customer loyalty, which builds brand loyalty. It’s as simple - and as difficult - as that.

  • People are the core strategic asset. To be successful, a company must listen, involve, encourage, nurture, support, empower, and reward all its constituencies.

  • The great thing in this world is not so much where we are, but in what direction we are moving. Oliver Wendell Holmes

  • If you want 1 year of prosperity, grow rice. If you want 10 years of prosperity, grow trees. If you want 100 years of prosperity, grow people. – Chinese Proverb

  • Effective coaching is a key method for increasing productivity and profitability in an organization. Recent studies have shown that 85% of the workforce wants holistic coaching so that they can continually improve and grow.

  • Change is constant. To implement change you must listen, engage, and empower individuals in the change process.

  • Leadership is being the best you can be, and helping others be the best they can be.

  • The key to building a culture based on Trust and Personal Responsibility is getting all employees to be committed to the organization’s Vision and the Values That Build Trust.

  • Companies Don’t Solve Problems.
    People Do.

  • No one of us is as smart as all of us – when teams function well, miracles happen.

  • 78% of consumers say their most satisfying experience occurred because of a capable and competent customer service representative.

  • Personally, I am always ready to learn, although I do not always like being taught. Winston Churchill

  • 85% of business leaders agree that traditional differentiators alone are no longer a sustainable business strategy.

  • The key to keeping customers satisfied and loyal is to value and train employees while making them an integral part of corporate success.

  • "High performing organizations are constantly focusing on improving their capabilities through learning systems, building knowledge capital and transformational learning throughout the organization.” - Ken Blanchard

  • The brighter you are, the more you have to learn.

  • It is estimated that 80% of mergers and acquisitions that occur today fail to meet initial expectations.

  • Leadership IQ being equal, it is believed emotional intelligence – how we manage ourselves, our emotions and the emotions of others – accounts for 85 – 90% of what separates the most outstanding leaders from their peers.

  • Corporations can work five times harder and spend five times more money to gain new customers, or they can keep the ones they have.

  • First, people don’t grow and change much unless they’re in a supportive environment where people know what they want to do and encourage them to do it.

  • Learn something every day. Never stop learning.

  • A survey of 350 executives across 14 industries, 68% confirmed their companies experienced unanticipated problems in their change process. – International Consortium of Executive Development Research.

  • 50 – 70% of how employees perceive their organization can be traced back to the actions of one person – the leader.

  • It costs 10 times more to gain a new customer than it does to keep an existing customer.

  • The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor. Vince Lombardi

Published Articles

The Self Employed - 5 Ways Leaders Can Increase Personal Magnetism

TheSelfEmployed_LOGO

By: Dianne Durkin (Published on 02.06.2013)

People Follow Magnetic Leaders

Just as a compass points toward a magnetic field, people follow a magnetic leader. The most successful organizations in the world have an internal compass and that internal compass is a magnetic leader who people naturally want to associate with.

Although others in the organization might guide and influence employees there is usually that one person in the organization that has that personal magnetism that attracts, engages, and retains people. It is that personal magnetism that motivates, inspires and energizes everyone in the organization to do their best and contribute at full capacity.

Below are five ways for leaders to increase their personal magnetism:

  • Inspire people with the vision of the organization. People want to think about the future and the possibilities. If they have a window into where the organization is going they will perform beyond all expectations to reach those goals and objectives.

 

  • Ignite people with your energy. Energy and enthusiasm are contagious. If you walk into a room energized, smiling, and invigorated, every individual in the room absorbs that energy.

 

  • Get things down. Be seen as a leader who empowers people to get things done and asks “why not.”

 

  • Remember people. People feel good and special when others remember them and what they have done. Come up with ways to remember people’s names, their family ties, and their interests. This can balance with a visual that reminds you of the person’s name, or a rhyme, anything that works for you to help you remember information about a particular person.

 

  • Be candid and authentic. People like to be around leaders who “tell it like it is.” When you are confident, you can cut into the heart of the matter and be candid with people. This is what people respect. They feel included when you share what is on your mind.

 

Dianne is the author of the new book The Power of Magnetic Leadership: It’s Time to Get R.E.A.L. and President and Founder of Loyalty Factor – a specialized training and consulting firm that specializes in building employee loyalty, customer loyalty, and brand loyalty.

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